Cody Hiner, an accomplished automotive professional with a strong passion for cars, has been deeply engaged in the industry since 2013. With expertise gained from six automotive master technicians, including one specializing in electrical and European vehicles, Cody excelled, eventually becoming a shop foreman. His dedication and leadership doubled the shop’s production over six years.
In the last two years, Cody transitioned to an automotive service advisor and manager role, where he excelled in building customer relationships and achieving impressive sales. With an average repair order (ARO) of $650, he showcased his ability to upsell services and generate revenue, consistently exceeding expectations by selling over $100,000 per month with a 60% gross profit (GP).
Cody’s strategic thinking took the shop from the lowest car count and a 12th ranking to the impressive 3rd position in the company, all without increasing the car count. This achievement highlights his skill in analyzing and optimizing processes for business excellence, professionalism, and customer satisfaction.
With a decade of experience and a drive to provide for his family, Cody is confident that he can elevate Mangino Automotive Center to new heights of automotive excellence in the community.
